*****ulent activity on my Jet account in store

Would like to know from TFG Total Sports Hillcrest Watercrest Mall How a *****ulent purchase took place on my Jet store account in store without presentation of my card which was on me at the time the purchases were been made of 5199 and 4000 rands on the 11/02/2024 How safe are our accounts details with this company if this is allowed to take place😡😡😡😡😡