1 reviews | Active since Dec 2016

10 Jan 2017, 14:32

Track suit pants torn

<p>Hi TS</p> <p> </p> <p>So i have been buying nike tracksuit pants for the past 8 years at Total sports at least 2 a year. i bought 1 the 1st week in December 2016 it was worn once and i fell on a carpet and it torn by the Knee a small hole. i took it back to the store and was told this is not their fault and it cannot be replaced. This has really upset me as i buy the Nike tracksuits all the time i dont even have a hole in the oldest 1 i got. really TFG. this is not acceptable .the price of the pants is almost 500 + and such pour quality . really thanks for the service over the years. but my last pants i will buy by you guys. </p>

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Replies (4)
Totalsports
Totalsports's reply10 Jan 2017, 15:07
Official

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the Area manager who will be in touch with you directly to sort this out.

Thanks,

The Sports Ops team

's update24 Apr 2017, 19:49
Reviewer Update

3 months ago and still no call . Thanks TS

Totalsports
Totalsports's reply25 Apr 2017, 12:14
Official

Good day Jonathan Davids

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Totalsports team

Totalsports
Totalsports's reply25 Apr 2017, 13:28
Official

Good day Jonathan Davids

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Totalsports team