Totalsports Vereeniging Mark Park

0 customer service 0 training 0 professionalism

I bought a shoe which was on promo online. My wife went to exchange it as it was big but Lydia told her need to add on. How? The only thing I’m changing is the size which the online app says I can do if it’s incorrect.

Spoke to Teboho on the phone and he said I should come and we will sort it out. I go there and he acts like the conversation on the phone never happened. Says the online store and them aren’t the same thing so they don’t have the same promo, it doesn’t make sense cause I’m just doing a size change.

Calls another employee and she explains the same thing. He then says “yoh, thank you” in such a way that says “finally this domkop gets it” . I mean seriously. As I’m walking out after doing a refund, he (Teboho) cat calls me (whistles at me) but I paid no mind cause how do you cat call a customer? I mean seriously so distasteful.

I’m not happy with their service.