AL
Adele L

1 reviews | Active since May 2012

13 Dec 2018, 13:37

TOTALSPORTS REFUSING TO ASSIST WITH SHOE PURCHASE

FOR 3 DAYS I HAVE TRIED CONTACTING 7 DIFFERENT STORES BUT NO PHONES ARE EVER ANSWERED. HAVE TRIED FOR 4 MONTHS TO GET SOMEBODY TO ASSIST ME WITH FINDING A RUNNING SHOE BUT NOT ONE PERSON, NOT EVEN THE ONLINE STORE, WAS INTERESTED IN HELPING ME. YOU OBVIOUSLY MAKE TOO MUCH MONEY ALREADY THAT IS WHY SELLING A PAIR OF RUNNING SHOES FOR R2500 IS NOT WORTH YOUR TIME AND EFFORT. I WILL ADVERTISE YOUR TERRIBLE SERVICES ON SOCIAL MEDIA FREE OF CHARGE

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Replies (1)
Totalsports
Totalsports's reply13 Dec 2018, 14:29
Official
 
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. 
 
Regards, 
The Totalsports team