TB
Tanya B
1 reviews | Active since Nov 2019
23 Feb 2021, 13:05
Totalsports online
After ordering online I received only 5 of the 7 items. A day later I received confirmation that the Nike shirt was no longer available and I received a refund. But The adidas shirt never arrived, after7 phone calls and e-mails, I still don't have my refund for the adidas shirt because the shirt was damaged at the warehouse. Now they are saying they did refund me but the more I tell them it was only for the Nike shirt and not the adidas the less feedback I am getting.
I will never buy from Totalsports again, rather pay more and get proper service.
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Replies (1)Totalsports's replyOfficial
23 Feb 2021, 13:14Hi Tanya, we're sorry to hear that the 7th shirt has not been delivered or refunded. Thank you for sharing your P order number.
We've asked our Customer Services & Online Shopping teams to look into this urgently & provide feedback.
We've asked our Customer Services & Online Shopping teams to look into this urgently & provide feedback.
Totalsports's reply23 Feb 2021, 13:14
Official
Hi Tanya, we're sorry to hear that the 7th shirt has not been delivered or refunded. Thank you for sharing your P order number.
We've asked our Customer Services & Online Shopping teams to look into this urgently & provide feedback.
We've asked our Customer Services & Online Shopping teams to look into this urgently & provide feedback.
