TB
Tanya B

1 reviews | Active since Nov 2019

23 Feb 2021, 13:05

Totalsports online

After ordering online I received only 5 of the 7 items. A day later I received confirmation that the Nike shirt was no longer available and I received a refund. But The adidas shirt never arrived, after7 phone calls and e-mails, I still don't have my refund for the adidas shirt because the shirt was damaged at the warehouse. Now they are saying they did refund me but the more I tell them it was only for the Nike shirt and not the adidas the less feedback I am getting.

I will never buy from Totalsports again, rather pay more and get proper service.

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Replies (1)
Totalsports
Totalsports's reply23 Feb 2021, 13:14
Official
Hi Tanya, we're sorry to hear that the 7th shirt has not been delivered or refunded. Thank you for sharing your P order number. 

We've asked our Customer Services & Online Shopping teams to look into this urgently & provide feedback.