TOTALSPORTS AND THEIR PATHETIC THIRD PARTY COURIER DAWNWING

Extremely poor service from both Total-sports and Dawn wing courier.

Its been over 1 week since i placed my online order. I have been contacting the courier company which was referred to me by TFG customer support.

Hours of waiting on hold and extreamly promising staff advising the item will be delivered every day since Monday 8th of February.

No one has the decency to even call you back, I last spoke to a consultant Evette from Dawnwing who advised she is sending emails to her support team and no response baring in mind i had to call back to follow up because they have no clue what customer service is about!

I also told Evette if she doesnt call me back with feedback on the 10th of February at lunch time that i would lay a complaint regarding it. Not even that raised a concern to her or her organization.

It is clear that Totalsports chooses to keep in contact with a outsourced courier company that has no clue what their doing or how to treat their third party client's customers.

Extremely disappointing and would not recommend purchasing online from Total-Sports!!

SO I ASK WHEN WILL MY DELIVERY TAKE PLACE???????????