TOTALSPORT MUSGRAVE UNFRIENDLY STAFF!!!!

i'm so disappointed and hopeless last month I did a layby at totalsport in city view unfortunately my layby was looted so now I went there to check and I was told to go to musgrave or gateway for a refund and gateway is very far from me i'm currently renting a flat here in mngeni linze road and i also work in mngeni now Musgrave is closer to me so i went there and i was disrespected by two african guys who didn't care about my frustrations they were laughing at me in my stupid face and they didn't bother to assist me i will never recommend or refer someone to go buy at TOTALSPORT in musgrave those two guys made me feel stupid and they never helped me with anything