LB
Llewvenia B

1 reviews | Active since Oct 2022

30 Nov 2022, 18:42

Totalsport Cape Gate

Bought a shoe at Totalsports CAPE GATE, went back to exchange for a different size. They didn't have the size, checked on their system and told us that Tygervalley has the size. Drove all the way from Franschhoek to Tygervalley to find out that Cape Gate never even contacted Tygervalley to ask if they physically have the size in store. Staff always look like they are too tired to help. Your store close at 8pm, but you're sweeping and mopping at 7pm! Petrol wasted! Totalsports Cape Gate such a disappointment.

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Replies (1)
Totalsports
Totalsports's reply30 Nov 2022, 20:28
Official
Good evening Llewvenia, thank you for reaching out to us via HelloPeter. We're sorry to hear of the inconvenience that our teams in multiple stores have caused. We have asked our Area Manager to look into the incident & to provide feedback to you as soon as possible.