MM
Mohammad M
1 reviews | Active since Jan 2019
31 Oct 2020, 20:00
TotalSport and Bounce ******** customers.
I bought Bounce earbuds from TotalSports Rosebank a month ago at and they did not work when I opened the pack. I returned them at Fourways and got new ones. When I opened the pack, the left side did not charge. I returned them again at Roseban who claim the price is R150 and not R350 anymore and changed it on the tillslip. The also wrote on it that I cannot return as I had previously returned. If you sell substandard electronics, they will be returned. Just because you are ******** others who keep quite does not mean I will too. I will report you to all social media platforms!
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Replies (3)
Totalsports's replyOfficial
01 Nov 2020, 06:24Good morning Mohammad, thank you for sharing your experience with one of the brands that are stocked in Totalsports stores. We will look into this with our supplier & address this in the stores.
We will be more than happy to assist with refund on the defective items, it is not store policy to not allow a return if you have done so previously. Please let us know which Totalsports store is closest to you & we will make the arrangements with the store to ensure no issues when returning the headphones.
We will be more than happy to assist with refund on the defective items, it is not store policy to not allow a return if you have done so previously. Please let us know which Totalsports store is closest to you & we will make the arrangements with the store to ensure no issues when returning the headphones.
Totalsports's reply01 Nov 2020, 06:24
Official
Good morning Mohammad, thank you for sharing your experience with one of the brands that are stocked in Totalsports stores. We will look into this with our supplier & address this in the stores.
We will be more than happy to assist with refund on the defective items, it is not store policy to not allow a return if you have done so previously. Please let us know which Totalsports store is closest to you & we will make the arrangements with the store to ensure no issues when returning the headphones.
We will be more than happy to assist with refund on the defective items, it is not store policy to not allow a return if you have done so previously. Please let us know which Totalsports store is closest to you & we will make the arrangements with the store to ensure no issues when returning the headphones.
MM
Mohammad M's updateReviewer Update
02 Nov 2020, 10:28I'd like to start with compensation for the petrol I have wasted, driving to your stores 3 times.
MM
Mohammad M's update02 Nov 2020, 10:28
Reviewer Update
I'd like to start with compensation for the petrol I have wasted, driving to your stores 3 times.
Totalsports's replyOfficial
02 Nov 2020, 14:13Hi Mohammad, please confirm which Totalsports branches you visited?
Totalsports's reply02 Nov 2020, 14:13
Official
Hi Mohammad, please confirm which Totalsports branches you visited?