Total sports will eventually go out of business due to lack of service and broken telephones!

You don't even deserve 1 star. I will try shorten the story: I have been wanting to order a real Madrid blue and white (galaxy) jersey for sometime now and especially for Christmas. I wanted to order online but wanted to find out the delivery date as I need it before Christmas. After 20 MINUTES and no answer I decided to call the stores. I called mall of Africa, Boulders, Fourways... No one answered. After finally getting through to Sandton, Joaf, he said that deliveries after 18th won't be delivered before Christmas but there was one shirt at total sports Pretoria... He could have it delivered at mall of Africa who was close to me and he would get back to me. No one got back to me. I called them again and some lazy lady said, I need to go to mall of Africa, ask them to phone Sandton, get the order for me, I can go back home, wait for them to call me to go back and fetch it when it's there. (So I spend more money traveling, ordering it and fetching it???) Then I phone Greenstone, who said I must phone Eastgate or Fourways to check if they had stock.... Why did I have to ask him to check on his system?? He eventually said Fourways who I typically.. Couldn't get hold of.. Of course. During these times you would expect stores to appreciate any customers willing to buy their pricey merchandise and provide a great customer service. I didn't even get good service.... I got lazy, rude, good for nothing people who clearly don't want to help customers unless they have to and telephones are clearly a decoration in stores. I was really looking forward to giving this to my boyfriend, shopping at total sports in future for real Madrid gear and being a first time customer but now I've had to spend that money I saved to order something else from takealot who is clearly more reliable but doesn't have the product I really wanted. Clearly this will be the last time I ever deal with total sports and maybe sportsman's wear house can provide a service we need. If you ever go out of business, take a look at this complaint and you will know why.