TOTAL SPORTS SANDTON BULL

I WENT TO TOTAL SPORTS TO BUY PHONES AHEAD OF THE BLACK FRIDAY MADNESS, THIS WAS 28TH OF NOVEMBER 2019, THE PHONE STARTED GIVING ME PROBLEMS THAT THEY ADVISED WAS CAUSE OF THE PHONE HAVING TOO MUCH APPS ON, I BOUGHT A SD CARD FOR THE PHONE AND IT WOULD OVERHEAT STILL AND THE BATTERY WOULD BE FULL ONE TIME AND LOW THE NEXT, THE CAMERA ON THE PHONE WONT SWITCH TO SELFIE MODE, I TOOK THE PHONE IN 29 DECEMBER 2019 AND I WAS TOLD MY PHONE WOULD BE SENT OFF TO HISENSE MONDAY THE 30TH DECEMBER 2019, AND I WOULD BE GIVEN A CALL, AFTER NOT RECEIVING ANY CALL FROM THEM I WENT IN THE STORE TO BE TOLD THAT MY PHONE WAS STILL IN THE STORE AND IT WOULD BE SHIPPED OFF ON 3 JANUARY 2020 AS "PEOPLE ARE ON HOLIDAY"