BP
Berty P
1 reviews | Active since Nov 2018
30 Nov 2018, 12:54
Total Sports a very Black Friday
I purchased a pair of Sneakers on Black Friday and funds were taken immediately on purchase. Only to receive an email the next day to say sorry there was a glitch in the system and they had no stock so the transaction should not have gone through. These things happen but what i am most upset is that i need to now wait 7 to 14 working days which equates to about 3 weeks to get my money back. How many other customers money are you sitting with???
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Replies (1)Totalsports's replyOfficial
30 Nov 2018, 13:42We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Totalsports team
Totalsports's reply30 Nov 2018, 13:42
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Totalsports team
