RS
Randhir S

1 reviews | Active since Oct 2017

11 Jan 2018, 22:30

Tomtom Touch

On the 16th Dec 2017 I handed in my 6month old touch to the fourways branch as it had frozen and the battery would die within a day, almost a month later and all the branch can tell me is that it is still being investigated (and i had to phone in not even a courtesy call from them), COME ON NOW, aero planes get fixed faster than this, can i have my money back or my device fixed and returned to me this week PLEASE

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Replies (1)
Totalsports
Totalsports's reply12 Jan 2018, 11:12
Official

Good day Randhir Seodutt

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Totalsports team