TT
Thuli T
1 reviews | Active since Sept 2020
01 Sept 2020, 21:28
TFG - ******** !!!!!!!
Totalsports or "The Foschini Group " is a **** !!! They Opened an "Student Account " For my Younger sister who is a first year student... In March the balance was not more than R200 before the LOCKDOWN & they didn't provide any any means of Online Payments... then Once the country was in level 4 ... we went in store found the balance to be R1500 ... they have taken funerals policies and Insurance POLICIES in her name which she never took!!! They Refuse to take Accountability & claim that she must pay the money....
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Totalsports's replyOfficial
03 Sept 2020, 09:43Thank you for contacting us, Thuli. We're sorry to hear of your sisters' current situation with her account. Our social media team have already been in contact with you through Twitter & have escalated your complaint & details through to our Accounts & Forensic team to look into. We have direct messaged you your case number for your records.
Please allow our team to look in to this & they will contact you via the details you've provided as soon as possible. We apologise for the delay & inconvenience.
Please allow our team to look in to this & they will contact you via the details you've provided as soon as possible. We apologise for the delay & inconvenience.
Totalsports's reply03 Sept 2020, 09:43
Official
Thank you for contacting us, Thuli. We're sorry to hear of your sisters' current situation with her account. Our social media team have already been in contact with you through Twitter & have escalated your complaint & details through to our Accounts & Forensic team to look into. We have direct messaged you your case number for your records.
Please allow our team to look in to this & they will contact you via the details you've provided as soon as possible. We apologise for the delay & inconvenience.
Please allow our team to look in to this & they will contact you via the details you've provided as soon as possible. We apologise for the delay & inconvenience.