MM
Mzukhona M

1 reviews | Active since Dec 2020

18 Dec 2020, 15:14

Terrible service i received from Totalsports and their courier

I placed my order on the 29th of November for Orlando Pirates away jersey ,was handed over to the courier on the 30 th November but even today i have not received my and i keep on calling them everyday...on the 5th Dec they called me in the morning saying they will be delivering my parcel and went to wrong address

0
Replies (3)
Totalsports
Totalsports's reply22 Dec 2020, 07:24
Official
Good morning Mzukhona, we're sorry to hear that you've had no feedback on your delivery. Please PRIVATE MESSAGE / DIRECT MESSAGE us your order number & confirm the email address that was used to place the order. We will look into this further for you.
Totalsports
Totalsports's reply22 Dec 2020, 09:33
Official
Thank you Mzukhona. Our Customer Services team will assist further.
MM
Mzukhona M's update22 Dec 2020, 09:39
Reviewer Update
I hope you got me right when i say if i don't receive my order today just process a refund ,i even told your courier already