Terrible Experience/ Service - Black Friday (The Foschini Group)

I purchased 3 items on Black Friday. All were in stock at the time as it would not have allowed me to order them. Confirmation emails were received from them. 2 days later I get an email saying that the 1 item has been cancelled due to damaged/insufficient stock. I phoned in and spoke to someone only to tell us that 2 of their branches do have stock and we should check with them. We go to the branch and the person tells us they cant give us the item as the price was only for Black Friday & we can take it for the normal price. He said that Head Office is not part of them and they do their own things. 5 days later I get another email saying my 3rd item is not available as well. Tried calling their call centre with no answer. Obviously, they will tell me that I have to pay the normal price even though it was a Black Friday special and even though the outlet has stock. This is utter **** and I will never order from them again, I only received a refund for the 2nd item and not the 3rd item has of yet. I stopped shopping on the day because I had what I wanted only to find out that I couldn't get my 2 items. Really disappointing! Terrible service.