Supp**** invalid gift cards

I bought R7500 worth of gift cards online from TFG for totalsports as a Christmas gift for our staff. Once purchased, they only sent me one of the gift cards. I called them and they told me it has to go to another department to be released but they will mark it as urgent as I requested to get them by the 16th of December when I initially paid for the gift cards. Once again, they don’t send all the vouchers. I had to made 3/4 phone calls, countless emails back and forth where the ticket constantly got marked as resolved when I had yet to receive my vouchers. After all the emails and phone calls I finally managed to give these gift cards to my staff, only to now hear that they are showing as INVALID IN STORE!!!! And now the store is requesting I call some other number to deal with another department to get the gift cards sorted out and I am actually at my wits end. I do not want to make any further phone calls or emails or anything. How difficult can it be to get 5 gift cards to work that were purchased online????? Very happy to take my money instantly but not send the correct working vouchers and now I’m expected to make a phone call, yet again, to a call centre.

At this stage I just want a refund for my gift cards and to never deal with the Foschini group again. Highly recommend that you avoid buying from this group.