ZM
Zwelakhe M

1 reviews | Active since Oct 2013

08 Sept 2019, 20:36

Store delays costs me sale item which was requested on the 25 August 2019

I have requested IBT items on the 25 August 2019 at clearwater store. Today i wanted to buy something online and i see that the items i am waiting for prices have increased. The stores have delayed and i am not prepared to pay the new price as the delay was not done by me.

The below are customer codes and prices ***1 R550 now the price is R*** R399 now the price is R***0 R369 now the price is R***8 R449 (i collected on the 010***1 R799 (i collected on the 010919)

These items were in Germiston and South gate and they are supposed to be delivered in clearwater totalsports.

It has been over 2 weeks since i have requested these items and now the prices have changed.

i am not prepared to pay this new prices because i have made the request 2 weeks ago and the stores have delayed.

0
Replies (2)
Totalsports
Totalsports's reply09 Sept 2019, 14:06
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
 
Regards,
The Totalsports team  
ZM
Zwelakhe M's update11 Sept 2019, 12:15
Reviewer Update
Good day.

I haven't received a call from your area manager.