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Sharne N
1 reviews | Active since Apr 2013
14 Dec 2022, 04:47
Shutdown Totalsports
I visited the store yesterday in Westgate Mall Mitchells Plain to refund a garment I don't need. This cashier tells me they don't have money in the till. What a in convenience it was for me. I couldn't buy my child's Milk that he needed. That store must close down.
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Replies (3)
Totalsports's replyOfficial
14 Dec 2022, 06:42Good morning Sharne, thank you for reaching out to us via HelloPeter. We're sorry to hear that the team in-store did not have the float available to be able to assist with your refund at the time of visiting the store. We've asked the Area manager to contact you to assist further.
Totalsports's reply14 Dec 2022, 06:42
Official
Good morning Sharne, thank you for reaching out to us via HelloPeter. We're sorry to hear that the team in-store did not have the float available to be able to assist with your refund at the time of visiting the store. We've asked the Area manager to contact you to assist further.
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Sharne N's updateReviewer Update
14 Dec 2022, 06:51Noted your response. Your people at that store should start working... they couldn't refund my R300! don't have in their float seems very alarming....and coming to the store after 1pm.
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Sharne N's update14 Dec 2022, 06:51
Reviewer Update
Noted your response. Your people at that store should start working... they couldn't refund my R300! don't have in their float seems very alarming....and coming to the store after 1pm.
Totalsports's replyOfficial
14 Dec 2022, 06:57Thank you Sharne. As most of our customers shop using TFGmoney Accounts or bank cards the stores do not cary float / cash in their tills unless someone has paid using cash. Our Area Manager will make arrangements with you to come in for your refund. Please ensure that the item is in it's original condition & you have the purchase receipt with you to facilitate this.
Totalsports's reply14 Dec 2022, 06:57
Official
Thank you Sharne. As most of our customers shop using TFGmoney Accounts or bank cards the stores do not cary float / cash in their tills unless someone has paid using cash. Our Area Manager will make arrangements with you to come in for your refund. Please ensure that the item is in it's original condition & you have the purchase receipt with you to facilitate this.