1 reviews | Active since Sept 2011
Shocking Service @ Maponya
<p>I app**** to have a laybuy card. I went to Total Sports Maponya as I wanted to laybuy some running shoes. I was told not to worry it only takes about 5 min. I filled in the form and it was sent for approval. 10 min go by 15min go by I then decied to leave after 20 min. I asked the store clerk to give me a call once this is sorted. I never heard from the store.</p> <p> </p> <p>On the 3rd of June after a doctors visit I decided to go back there as I really wanted to laybuy these running training shoes, the lady looked for my detials on their pc and she was found them but was unclear about some admin related issues. I then told her my story as I've been waiting for this to be sorted out I gave her my full names, she manged to get the account number and I wrote it on a piece of paperwork with phone number to get some feedback. Its now the 06th of June still no feedback. What is happening at Totalsports Maponya. Do I as a Soweto resident have to go all the way to Sandton to get better service?</p>
Good day viwemesatywa
We are so sorry to hear you had a bad experience in our store. This definitely is not what we want to hear and we will be sure to address the issue to ensure this does not happen again. We have passed your details on to the manager who will get in touch with you directly.
Thanks
The Sports Team
Good day viwemesatywa
We are so sorry to hear you had a bad experience in our store. This definitely is not what we want to hear and we will be sure to address the issue to ensure this does not happen again. We have passed your details on to the manager who will get in touch with you directly.
Thanks
The Sports Team
