services pathetic i want my money back i will support somewhere else

I bought a Nike tracksuit and a Nike tracksuit pants at Total sport Randburg Today i went to campus square when we walked in the man that was "working" there had head sets in his ears and already looked annoyed when we walked in. i did not worry asked him to assist me with a swap needed to get a bigger size of the red nike pants and a nike tracksuit. "They couldnt assist due to the fact that havent made the money yet i must come back later i requested them to call their head office he said i must use my own phone to call their head office they didnt want to give me the number when i started recording they ignored me then they gave me the number i dont think its been my bussinesss to know when a chain store hasnt made there target not they havent given me all my receipts so if total sport thinks im i want my money back and worste of all they dont have a manager at the store i will paste the recording type of service total sport campus provides