mS
mujeeba S

1 reviews | Active since Jun 2012

26 Oct 2015, 09:34

SANDALS

Good day, On Friday 23/10/2015 I went into Total sports Newtown, I returned 2 pairs of Addidas sandals and requested bigger sizes, toddler size 7's x2 pairs as they are for twins they only had 1 in stock. I requested them to order another pair, and the lady said She will try as they cannot guarantee as most places only have 2. They promised to get back to me but still havent, also the service they gave me was not very good. i told them that i need x2 pairs as they are twins and cant have 1 pair and not the other, please could someone please please assist me, the code for the sandals are ADI INF ADILETTE PLAY ***5 ***<br> BLUE SIZE 7 R299 SCAN CODE *** I have been a customer for years and dont like trhis service

0
Replies (1)
Totalsports
Totalsports's reply26 Oct 2015, 10:05
Official
Hello mshand,

Dear mshand

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated