Sale items

I am very disappointed in Total Sports. I have been trying to contact you since Tuesday 6 December 2022. You advertised a Garmin Forerunner 45S in white that was on sale for R999.95. It was not available online and the online helpdesk told me to contact the branches, as they can give it to me at the sale price. In Port Elizabeth the Boardwalk branch was the only branch that tried to help me to get a watch from Pretoria. They indicated to me that if I pay the courier fee of R85.00 they can get me the watch. I went and paid the R85.00 immediately for the courier cost, they ordered it yesterday and all was set. On 7 December Malcom phoned me to say that the price is now R2600.00 because the special just ended. There was no date that indicated when the sale ends and there was also no indication that it was an online sale either.

I was under the impression that as I was in the process in getting the watch it will be at the sale price. This is the first time this has happened to me. All my previous experiences was that as it was order yesterday, on the sale price I will be able to get it on the sale price. Regards Bernadine