PR
Peggy R
1 reviews | Active since Jan 2019
05 Jan 2019, 06:30
Rude staff at the Centurion Mall Totalsports
Sipho the supervisor and the cashier Ezakeil were so rude to us at thr Centurion Mall branch so much so that we returned what we had purchased and vowed never to shop there again. How can people at the store be so rude to customers? Does Total Sports not provide customer service training?
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Totalsports's replyOfficial
07 Jan 2019, 14:01We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Totalsports team
Totalsports's reply07 Jan 2019, 14:01
Official
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Totalsports team