Refusal of refund within two days, violation of consumer rights and bad service

<p>I laye-byed my son a pair of Nike shoes on the 03rd of November 2016 at Totalsports with a deposit of R150. While busy with the transaction I asked the person assisting me that should I pay off the outstanding amount and get the goods but they don't fit may I return them,the person assisting me said yes. On Saturday the 17th of December I paidoff tge outstanding amount and went with the goods home only to find that they do not fit my son. So Monday afternoon I went back to the shop and requested a refund as I decided I will get my son something else. So the person at the till requested all receipts of which my first receipt was not at hand at the time. So out of curiosity I asked her if it is not possible to use the information on the system to assist me. Long story short I was referred to the "manager". The woman dismissed me before I could go far saying we do not give refunds. She was rude and not willing to listen to what I was saying telling me that the law does not allow that. Now when I got home I searched for the receipts and I read the fine print which clearly states that I may get a refund within 30days of purchase provided the goods are in the correct packaging and in good condition. What frustrates me the most is that the woman who was helping me at the till did mention that I would have to bring all receipts then they would take 1% cancellation fee and when the manager got there she changed her story. I feel powerless and that my consumer rights have been revoked from me. Now I wont be able to buy my son what I had planned with the refund. Please help</p>