DM
Dineo M
1 reviews | Active since Jul 2024
19 Nov 2020, 17:02
Refund
Order P*** i have placed an order on the 21st October, i did not receive one of the item, i have several emails and made calls to online shopping department, however i'm not getting any assistance regards with my refund , its almost a month, no parcel, no Refund
Helpful (0)
Replies (5)0
Replies (5)
Totalsports's replyOfficial
19 Nov 2020, 17:10Good afternoon Dineo. We're sorry to hear that you've had no feedback from our team. Please PRIVATE MESSAGE / DIRECT MESSAGE us your full order number & we'll have our Online Shopping & Customer Services team look into this urgently.
Totalsports's reply19 Nov 2020, 17:10
Official
Good afternoon Dineo. We're sorry to hear that you've had no feedback from our team. Please PRIVATE MESSAGE / DIRECT MESSAGE us your full order number & we'll have our Online Shopping & Customer Services team look into this urgently.
Totalsports's replyOfficial
19 Nov 2020, 17:42Thank you. Please confirm the date you received this email from the team?
Totalsports's reply19 Nov 2020, 17:42
Official
Thank you. Please confirm the date you received this email from the team?
DM
Dineo M's updateReviewer Update
19 Nov 2020, 17:58On the 17th November 2020
DM
Dineo M's update19 Nov 2020, 17:58
Reviewer Update
On the 17th November 2020
Totalsports's replyOfficial
19 Nov 2020, 18:01Thank you. Please bear with the team - as advised that the refund can take 3-10 days from the date of their email (17 November) to reflect.
Totalsports's reply19 Nov 2020, 18:01
Official
Thank you. Please bear with the team - as advised that the refund can take 3-10 days from the date of their email (17 November) to reflect.
Totalsports's replyOfficial
20 Nov 2020, 06:34We're sorry to hear that, Dineo. When you called Customer Services, were you provided a reference number?
Totalsports's reply20 Nov 2020, 06:34
Official
We're sorry to hear that, Dineo. When you called Customer Services, were you provided a reference number?