RN
Robin N
1 reviews | Active since Jan 2014
04 Feb 2022, 21:13
Received a torn T-shirt!!!!!
I placed an order online on the 1st Feb 2022. I bought 9 T-shirts for my son and so far 8 has been delivered (03 & 04 Feb), waiting for the final delivery. I received 1 torn Nike T-shirt and without a price tag and you could see that the shirt has been through a lot by looking at it :(...Disappointment is an understatement really, I am appalled to the service that i received. Someone in their right might thought by sending me a torn T-shirt is great customer service right??? I was really looking forward to buying more stuff but after this ****ty service, i do not think so!!!! What a waste of my money and time. You are a disappointment.
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Replies (3)
Totalsports's replyOfficial
05 Feb 2022, 10:30Hi Robin, we're sorry to hear that you received a defective item. Our e-commerce team are looking into the sourcing & packing of your order. Are you able to visit any Totalsports stores to return the item?
Totalsports's reply05 Feb 2022, 10:30
Official
Hi Robin, we're sorry to hear that you received a defective item. Our e-commerce team are looking into the sourcing & packing of your order. Are you able to visit any Totalsports stores to return the item?
RN
Robin N's updateReviewer Update
05 Feb 2022, 11:50Good day,
I will certainly try and go to any Totalsports and return the item and will revert back.
I will certainly try and go to any Totalsports and return the item and will revert back.
RN
Robin N's update05 Feb 2022, 11:50
Reviewer Update
Good day,
I will certainly try and go to any Totalsports and return the item and will revert back.
I will certainly try and go to any Totalsports and return the item and will revert back.
Totalsports's replyOfficial
07 Feb 2022, 08:08Good morning Robin, have you been able to visit a Totalsports store for assistance?
Totalsports's reply07 Feb 2022, 08:08
Official
Good morning Robin, have you been able to visit a Totalsports store for assistance?