PS
Pulane S

1 reviews | Active since Apr 2023

10 Apr 2023, 09:31

Ps Dube

I bought my son shoes at totalsports vanderbijlpark 2weeks back.i had a 150 voucher when you spend 500 so i got the shoes at 450.so it happens that the shoes its too small for my son i went back to exchange the shoes they told me i cnt because im no longer gona get it wit the same price. I was so dissapointed because i only want to change size i believe they should have overide it.last week sunday i sent email at their headoffice til 2day i havent recieve any respond i angry and dissapointed it seem like totalsport dont care about their customers

0
Replies (2)
Totalsports
Totalsports's reply10 Apr 2023, 09:48
Official
Hi Pulane, we're sorry to hear that you've not received feedback from Customer Services yet. Please DM us via our Facebook or Instagram with a screenshot of the email sent so that we can look into your enquiry.
Totalsports
Totalsports's reply10 Apr 2023, 11:44
Official
We understand the frustration Pulane, unfortunately HelloPeter does not allow for images to be shared or uploaded & we require the receipt to be able to assist further.