Poor Service Totalsports Chatsworth

I placed an order from another store via the chatsworth store on the 8th November 2020 for a nike jogger as the chatsworth branch didn't have the size I required .

On the 9th of November I was contacted by Qanele confirming that my pants would arrive in 2 weeks.

I tried calling the chatsworth branch from the 24th November to 29th November and no one answered the phone . On the 30th November I visited the store and was told Qanele wasn't at work and he will contact me when back at work.

On the 8th November I called again to follow up on the order and was told it had not arrived , which was placed a month ago.

Today 10th November I receive a call to say that the wrong colour was sent and they cannot assist me as the colour I requested is not available .

This is extremely pathetic service .