Poor service

Good day.. Yesterday I went to Foresthill Totalsport for an exchange and I was so disappointed by the staff members there : 1:No staff /security at the door I had to use sign language to communicate with the cashier as he was on the phone and assisting a customer in front of him. 2:Music was so high as if we in tavern. 3:When I get inside the store one of the employees was having pap and meat on the floor shop, like having lunch on the floor shop during working hours? That one took a cup never seen such more especially during working hours. 4:Now I'm on the que these cashier is busy dancing while helping customers no eye contact nothing as he was enjoying himself to the beat.

The store was not busy but and Totalsport Foresthill needs to take customers and their jobs seriously.

I work in Retail and I know what is expected from staff.

Customer service training is needed shame.