KM
Kedibone M

1 reviews | Active since Jul 2020

31 Mar 2022, 21:15

Poor service

Poor services given from nosipho at Total Sports store randburg square. I went there to purchase flops. When I got to the counter she was busy on the system I waited for her to be done with whatever she was doing.. She didn't Apologies for keeping me waiting when she decided to attend to me she didn't bother to greet, didn't ask if I'll be paying cash or account, there was no smile just a serious annoyed face, didn't even say thank you after I gave her the money to pay. I work with customers and I know a greeting,courtesy, and Thanking the customer is very important. So the service I got today I'll rate it 0% it was very poor from a person who deals with customers on a daily basis

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Replies (1)
Totalsports
Totalsports's reply31 Mar 2022, 21:51
Official
Good evening Kedibone, thank you for sharing your experience with us. We've shared your information & complaint with our Area Manager who will look into this & contact you to assist further.