Poor service

I visited the Totalsports in Clearwater on 22 November 2025 just after 10:00. There were 3 persons at the tills. 2 persons were ringing up items for customers. Then the one lady at the middle till received a phonecall. She was on the cellphone happily chatting to someone who sounded like a friend by the way she talked. Now only one till was operational. A few people were waiting in que. After a while I went out of the que to find the manager. Lo and behold the manager was standing at the till. I asked her why there was no service at the tills when there were 3 people at the tills. I gave her my items and said she must ring it up, seeing that her people does not care to work. There was no apology from her side. I got the feeling she thought I was just an annoying customer. The service at this shop is bad and the manager obviously cannot manage. HJ van Niekerk Cell ***