Poor service

Hi,

Well let me give you guys the story...i felt like shopping at another mall as i'm from the south of jhb and have been to all the shopping centre's around the area and thougt maybe ill find something i like from one of your other stores.

I then went to clearwater mall on the 23 december at around 17:30/17:45 the place was very busy but to my suprise the totalsports was empty.

I went in looked at the shoes and actually saw some shoes that i liked,me and my girlfriend were busy discussing whether i should take them or not and while i was talking we had one of your sales guys interrupt our conversation where i continued talking to my girlfriend as he could see we are busy talking and is rude to interrupt...Normally one would wait for the person to finish talking then ask them whatever you wanted. He then in a sarcastic way said HELLO (like in im talking too you) at this point that got me to snap really quickly as he is very disrespectful!

I then told him that he was rude and could he not see that i was busy talking...his response was whatever(threw his hands up in the air) and walked away mumbling something!

At this stage my girlfriend said you don't have to buy this shoes here you can buy it anywhere so as i was walking i said let me rather not buy from this shop and his response was YES THATS FINE WE DON'T NEED YOU! He does not know how to work with customers his got a very bad attitude and it does not suprise me now why your shop was empty and other stores where packed...its from poor service most probably!

This guy was the only male guy working at this time!

I am an account holder and i refuse to accept this kinda service and treatment from your store! I have no need to keep this account as i'm sure other places will give me an account with a smile!

Must say i went to cresta a day or so later and received awesome service from totalsports cresta.Think the guys name was Davido and he really knows his story!

Even with this poor service i still continued to support you guys.

My id nr: ********** 024084

Please revert with feedback

Thanks Louis