JG
Janet G
1 reviews | Active since May 2019
31 May 2019, 10:59
Poor customer care TotalSports
I have order something online parcel went missing requested a credit. 5 days later and still waiting for credit note. Apparently they have to send parcel back to store then a credit will be send..... parcel is missing for 3weeks. Does that mean I will never receive a credit note?
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Totalsports's replyOfficial
31 May 2019, 16:27We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Totalsports team
Totalsports's reply31 May 2019, 16:27
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.
Thanks,
The Totalsports team