sR
slambert R

1 reviews | Active since Apr 2017

13 Jun 2022, 14:46

Poor and unprofessional cashier

You should removes Promise at the cashier point or dealing with customers shebis very unprofessional. I was at her counter and she decided to take lunch pushes me over to the cashier next door without proper explanation. I waited for 10 minutes and she didn't go for lunch and assisted a black customer. Then I ask her why she didn't assist me and pushed me over to the cashier next she she started raising her voice and said I must not swearing at I and I said I did not swear at you I am past off with you why you making me wait. She responded so up wrappedly and I gave it back to her. Her assistant manager and cashier ask her to keep quite and she refused she raised her voice at them also so I started shouting her back and told her off.

She going around in the store boasting to the other store assistants.i said if she is a straat **** I can be a better one I gives back what I recieves.

She is abusutley unprofessional and doesn't meet fit and proper requirements to deal or interact with customers.

Next time I will take videos and post your stores cashier Namely Promise for everyone to see, I will deal with accordingly.

Renay

0
Replies (3)
Totalsports
Totalsports's reply13 Jun 2022, 15:09
Official
Good afternoon Renay, thank you for taking the time to share your experience with us. We're sorry to hear that our team in-store treated you in such a manner. We have asked the Area Manager to look into the incident & to contact you with feedback. 
sR
slambert R's update13 Jun 2022, 19:33
Reviewer Update
Thanks I await feedback, we cannot be assisted with such poor skilled or trained people.
Let her go work in your store rooms where she can be aggressive and defensive.
Totalsports
Totalsports's reply14 Jun 2022, 09:23
Official
Thank you Renay. The team will provide feedback as soon as possible.