Polar watch missing cadence parts

I bought a RCX3 white watch in November.<br> It had 2 sensors which had to come with the box...<br> One was cadence and other was speed..<br> When i got home and installed the product i realised the magnet that should go on the back sensor of the bike is not there. I could not go back because the next day i was riding the 94.7 cycle challenge...<br> As I live in potch I rather went there to try and fix the problem, than go to eastgate where I bought the product.<br> That was around December. As I am working long hours also I just cannot go out and try and solve the problem. I left my number almost 4 or more times at the branch in Potch so that the manager can phone me as I spoke to him personally and showed him what was missing. Still till this day no response and still my bike doesn't work with the polar watch. <br> As I am not one for complaining, but I think is unacceptable from such a big company.<br> And for what I paid for this product.<br> <br> I want this fix still this year, wonder if it's gonna happen.