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1 reviews | Active since Aug 2018

07 Aug 2018, 10:06

Online shopping that works during business hours

I bought shoes online early in the morning on weekend. I didnt receive payment confirmation email. I called later during the day and I was told not to worry. My order on Monday was cancelled having paid for the order. For the past 4 days I have been calling and I am not receiving any satisfactory information. On the other side I am told to have I made my order ONLINE out of normal time when orders can be authorised. It is ONLINE shopping, I can shop 24/7!!

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Replies (2)
Totalsports
Totalsports's reply07 Aug 2018, 14:11
Official

We’re so sorry to hear about this, and this is definitely not the kind of experience we want for our Customers. We’ve passed your details on to the team and they’ll be in touch with you as soon as possible to sort this out.

The Sports Operations Team

Totalsports
Totalsports's reply07 Aug 2018, 14:11
Official

We’re so sorry to hear about this, and this is definitely not the kind of experience we want for our Customers. We’ve passed your details on to the team and they’ll be in touch with you as soon as possible to sort this out.

The Sports Operations Team