CB
Charlene B
1 reviews | Active since Apr 2020
10 Feb 2021, 10:15
On time
I purchased a smart watch online however the data was inaccurate and I returned the watch to the Kimberley branch at the Pavillion Mall. There was no hassles and the manager assisted with a friendly smile listening to my qwarms with the device and understood my reasons for returning the watch. Such professionalism goes a long way in an era where service is no longer a priority for most.
Helpful (0)
Replies (1)0
Replies (1)
Totalsports's replyOfficial
10 Feb 2021, 10:22Hi Charlene, thank you for sharing your in-store experience with us. We love hearing when our team make visiting our stores easy. We've shared your review with the store team & their Area Manager to ensure that they are acknowledged.
Totalsports's reply10 Feb 2021, 10:22
Official
Hi Charlene, thank you for sharing your in-store experience with us. We love hearing when our team make visiting our stores easy. We've shared your review with the store team & their Area Manager to ensure that they are acknowledged.