NOKIA 210 ASHA SOFTWARE SLOW WANT TO RETURN PHONE

THIS PHONE I BOUGHT AT TOTALSPORT CAMPUS ON 22.10.2014 ON MY ACCOUNT ON THE 8TH DAY I RETURNED THE PHONE AS THE SOFTWARE INTERNET SETTINGS IS SO SLOW A SNAIL HAD MORE SPEED THAN THIS PHONE, THE STORE SEND THE PHONE BACK TO VODACOM FOR AN UPGRADE OF THE SOFTWARE, BUT THAN THE SAME PROBLEM ASSIST THE STOCK TOOK IT BACK FOR THE SECOND TIME TO VODACOM STILL NO LUCK, i'M STILL PAYING FOR A PHONE THAT IS NOT WORKING, IT IS MY CONSUMER RIGHT TO GET VALUE FOR WHAT I PAY FOR, THE INTERNET IS SLOW, SMS' ARE DELAYED ETC, AFTER THE 2ND ATTEMPT TO UPGRADE THE SOFTWARE AGAIN THE PHONE IS WORST THAN IT WAS, I WANT TO RETURNED THE PHONE OR GET MY ACCOUNT CREDIT' FOR THE R799 I SPEND FOR THIS PHONE THAT IS NOT WORKING. I RESEND 3 EMAILS TO FOSCHINI'S CUSTOMER CARE AND NO FEEDBACK. MY FOSCHINI ACCOUNT IS PAID ON TIME EVERYMONTH THERE IS NO PROBLEM WITH MY ACCOUNT SO TI NEED FOSCHINI TO RECTIFY THIS AS SOON AS POSSIBLE