MN
Moveshen N
1 reviews | Active since Jul 2011
02 Feb 2015, 08:31
No stock
I received a Man Utd shirt as a gift for christmas. Unfortunately, the size was incorrect. Since then, I have been to the following stores to exchange for the correct size and each store has no stock - Musgrave, Game City, Clearwater, Rustenburg Fathima Bayat and Waterfall Mall. The stores refuse to exchange for a gift card and Clearwater took down my details and promised to call when they receive stock. That was a month ago. The shirt is white and carrying it around is going to make it dirty. What am I supposed to do???
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Totalsports's replyOfficial
02 Feb 2015, 09:59Hello Moveshen,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue concerning your Man United shirt and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our relevant Customer Care Representative who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue concerning your Man United shirt and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our relevant Customer Care Representative who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Totalsports's reply02 Feb 2015, 09:59
Official
Hello Moveshen,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue concerning your Man United shirt and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our relevant Customer Care Representative who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue concerning your Man United shirt and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our relevant Customer Care Representative who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant