No management Sill's

Poor customer service.I bought a Nike bag a month ago.The juice was leaking from my bottle. So I washed my bag.Not even being in the machine a twin tub for less then 3 minutes the Nike sign came off. I was so angry and disappointed @ the same time.I purchased the bag in Canal Walk but because Golden Acre is closer to me I decided to go in and explain my situation to the team.The cashier had the look on her face saying now what must I do.Meanwhile the Manager (Taureeq) if that's his name explained to me that the bag has a 6 month warranty which only covers for straps and zipps not the sign.The Nike obviously came off because of the chemicals that was in the juice or washing powder.My question to him was so I am not allowed to wash the bag or anything that I purchase from Total Sports because the quality comes or washes off. I couldve bought myself a cheap bag from the Chinese shops if i wanted poor quality.Me on the other hand just walked out off the store because I didn't want to be rude or make a scene.