NO FEEDBACK WITH REGARDS TO TABLET COLLECTION

I have logged numerous complaints and it seems like Total Sports just does not care, I have never experienced such bad customer service ever!!!!<br> Tablet was dropped off at the store on 28 February due to it being faulty, after back and forth communication, not from them but from me to them, they came to the conclusion that they are not going to fix it, yet the tablet was still in warranty. The tablet was supposed to be delivered back to the store so that I could collect it, it is now June, 4 months later and still no tablet, yet it is being expected that clients pay their accounts every month, it is ridiculous!!! and what makes it worse, no communication from anyone at Total Sports, I had to constantly call the store and nobody gets back to me. Total Sports is a complete waste of time, and I will definately be contacting the consumer and logging a serious complaint against them. This matter should have been resolved a long time ago, it is poor management and bad customer service! Craig Van der Schyff is the area manager and therefore I expect him to respond to this, or I will request that the consumer deal directly with him.