PS
Palesa S

1 reviews | Active since Feb 2020

23 Dec 2022, 09:19

Never ordering online again from Totalsports

I have never experienced such a high level of disrespect from Totalsports online shopping support team. I placed an order on the 15th of December of over R500 on their website to get a delivery within 3-5days as per their conduct but I haven't received my order & Christmas is approaching. Now I have no clothes & shoes for my child on Christmas day! I have been in contact with them and have received no help from them regarding my order. I will never be ordering on their website ever again.

I regret shopping online with them because I never get disappointed when ordering from other tfg stores but Totalsports has been a nightmare to say the least. I got my clothes delivered from The Fix within 4days but nothing from Totalsports and to think I chose to pick up my clothes from their store in Loch Logan Waterfront is aggregating me even more

0
Replies (1)
Totalsports
Totalsports's reply01 Jan 2023, 09:49
Official
Good morning Palesa, we apologise for the delay in responding here on HelloPeter. We can see via your order that you collected your delivery on 24.12 & that 2 of the items were returned (one from The FIX & the other from Totalsports). Please confirm that this is correct?