nM
nonhlanhla M
1 reviews | Active since Nov 2010
08 Jun 2015, 08:58
my husband's credit profile still not updated
My Husband settled the account that was handed over to DMC and we email the paid up letter to customer service on the 8th of May at 10:26 but his credit profile is still not updated we called today and we were told they did not receive the letter but when we sent it this morning again they got it immediately, what an incompetence. how long was it going to take if I did not check itc.
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Totalsports's replyOfficial
08 Jun 2015, 11:39Hello mkhangala1,
Dear mkhangala1
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Dear mkhangala1
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Totalsports's reply08 Jun 2015, 11:39
Official
Hello mkhangala1,
Dear mkhangala1
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Dear mkhangala1
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.