SE
Simone E
1 reviews | Active since Nov 2020
15 Nov 2020, 13:52
Music
Today I was in Totalsport in The Kathu Village Mall. I was there with my 9 year old daughter, to buy her some pants. We couldn’t hear each other speaking because the music was load! And the worst of all is the music that they were playing were full of swear words. It was not just one song when the second song came on it was also full of swear words it was so bad that I had to put my stuff down and take my daughter out of the store! It is totally unexplainable!
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Totalsports's replyOfficial
16 Nov 2020, 09:21Good morning Simone, thank you for sharing your experience with us. Our music in-store is carefully curated to ensure that it is family friendly. Unfortunately, at times staff choose to play their own music, which is against company policy.
We will look into this immediately with the team & will provide feedback to you.
We will look into this immediately with the team & will provide feedback to you.
Totalsports's reply16 Nov 2020, 09:21
Official
Good morning Simone, thank you for sharing your experience with us. Our music in-store is carefully curated to ensure that it is family friendly. Unfortunately, at times staff choose to play their own music, which is against company policy.
We will look into this immediately with the team & will provide feedback to you.
We will look into this immediately with the team & will provide feedback to you.