most upset
<p>I saw a pair of salomon takkies on the website last week on sale at R1699,00. There was no stock of the size i wanted and was directed to the stores that have stock. There was no stock available close by and managed to get a pair in Jhb. Phoned the lady there and was advised I could not pay and get it couried to me but had to go to the branch. Ok went and organised this with the local manager. Today I have been advised the takkies have arrived but they are at the normal price. I phoned your customer service and was told online and store is not the same. Why then was i directed to which stores have stock. No one did it say this was an exclusive price online. Had it known this i would not have made all the effort to get this. This is the second pair we are buying now the first was at normal price and just because these are the correct shoes for my son who broke 3 ankle bones. this really is false advertising. Why direct me to the stores then?????????????????????????????????????</p>
Good day Merle Michael
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Totalsports team
Good day Merle Michael
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Totalsports team
