BV
Barbara V

1 reviews | Active since Aug 2012

02 Nov 2015, 13:05

MOST PATHETIC SERVICES !!!!!

I HAVE PHONE TOTALSPORTS IN SANDTON CITY AND MIGHT I ADD THE LACK OF SERVICE AND THE LACK OF PEOPLE WITH AN EDUCATION IS NON EXISTANT IN THAT STORE .. ON THE SYSTEM IT SHOWED THAT THERE IS A XL LIONS SUPPORTER SHIRT AND I PHONED THERE SPOKE TO NTOMBI AND WAS PLACED ON HOLD FOR 20 MINUTES JUST TO COME BACK TO ME AFTER 20 MINUTES TO TELL ME THERE IS NO STOCK .. WHEN I ASKED TO SPEAK TO THE MANAGER SHE ACTUALLY SPOKE TO A FELLOW WORKER AND SWORE IN HER LANGUAGE .. TO SPEAK TO THE MANAGER I WAS HOLDING PUTT BACK ON HOLD FOR ANOTHER 10 MINUTES ... I REALLY THINK PEOPLE MUST LEARN THAT THE FUTURE OF THE COMPANY DEPENDS ON THE CUSTOMER IN FRONT OF YOU AND NOT UNDER ESTIMATE WHITE PEOPLE UNDERSTANDING THEIR LANGUAGE .. THERE IS A LACK OF WORK OUT THERE FOR YOUNG WHITE PEOPLE BECAUSE THE JOBS HAD TO BE GIVEN TO IDIOTS WHO CANNOT READ OR WRITE PROPER ENGISH ...

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Replies (1)
Totalsports
Totalsports's reply03 Nov 2015, 09:52
Official
Hello capebabe1973,

We're so sorry to hear you had a bad experience with our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the Area Manager, who will get in touch with you directly.

Thanks,
The Sports Operations team