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faezah A

1 reviews | Active since Oct 2015

08 Oct 2015, 08:55

INCORRECT PRICING

I purchased a sale item at the store over the weekend. the items was R199.00 marked down to R129.00 which was a good discount.At home i remove the tag only to see the original price tag still attached to the item and the original price was R169.00 and not R199.00 as indicated at the sale so I am now left to believe that its not only the edcon group that markup their items before putting them on sale. ofcourse i contacted the head office to notify them of this and after numerous transfers and incorrect numbers eventually asked to be transfered to the main switchboard. BTW the number that they give customers for their operations department is a ward at tygerberg hospital. The nurse that answered said they get calls for the foschini group all the time.I eventually got thru to operations and was promised that some one would get back to me. It has been more that 48 hours later and still no response from the group. I believe that this is absolutely ********* and it was not a mistake that was made......clearly a sale is not a sale anymore.

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Replies (1)
Totalsports
Totalsports's reply08 Oct 2015, 11:39
Official
Hello COCOBUTLER,

We're looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we'll make sure this doesn't happen again.

Thanks,
The Sports Operations team