LC
Litisha C

1 reviews | Active since Mar 2013

29 Aug 2015, 13:51

incorrect pricing

While shopping with my family on Saturday the 29th of August, my brother chose a spring blade add ideas takkie which was priced at R1099 on the stand however afterwards was informed that the actual price is R2499. The sales consultant Boitumelo was very rude and started an argument with me in front of a full shop of shoppers. She then removed the price from the stand we took the takkie from and went on to tell me that I should go ahead and report her on whatever platform I wish to. I would like the issue to be dealt with appropriately and as soon as possible as I will be buying this product as a chosen gift for my brother. This is unacceptable and is the fault of whoever did the pricing.

0
Replies (1)
Totalsports
Totalsports's reply29 Aug 2015, 14:03
Official
Hello Litisha Cattigan,

Hi, Litisha

We're so sorry to hear you had a bad experience in our store! This definitely isn't what Totalsports wants to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you asap.

Thanks,
The Totalsports team