DP
Darell P

1 reviews | Active since Jan 2016

20 Mar 2021, 15:19

*********** management services from Totalsports

The worst experience I have ever had with any retail company who's customer service management team is the most *********** ever. PHILNA VAN JAARSVELDT (team leader customer services admin), ELEANOR HILARIO (Administrator credit solutions), handing me over to debt collections because they can't solve a dispute for over a year regarding magazine subscriptions added to my account. Place on ITC without resolving the dispute, failure to provide the recording where I agreed to the subscriptions, all this while month after month I am charged for late payments, interest , and a bad credit record. Totally disgusting service.

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Replies (1)
Totalsports
Totalsports's reply20 Mar 2021, 18:07
Official
Good afternoon Darell, thank you for sharing your experience with us. We are looking into this & our team will provide further information on the matter.